How to Find Copies of Old Phone Billsby Shelley Smith
Charges on monthly phone bills can be incorrect. Auditing these bills is a good way to make sure that your telephone-service provider is consistently charging the appropriate amounts. To perform an audit of your phone bills, you will need to get copies of your old phone bills.
Contact your phone-service provider and request old bills. Prepare a list of the specific months that you are requesting. Some telephone companies charge for retrieving old phone bills, and some provide the copies of old bills as a courtesy.
Download old bills online from your carrier's website. Telephone companies allow phone bills to be downloaded directly from their websites with a user ID and password that identifies the customer as the person downloading the data. There is usually a limit to the number of months that can be accessed from the website, so check with your provider to determine how many months can be downloaded online.
Send a certified letter to your service provider with the exact request for phone-bill copies. Include specific account and contact information for the provider. If you are no longer a customer, include previous as well as current contact information.
File a police report indicating fraud on your phone bills or file a lawsuit against the phone company requesting copies of your phone bills based on the Freedom of Information Act. Attend the court hearing and request that the judge give you a court order to get copies of old phone bills. The telephone company must respond to a court order that forces it to provide you a copy of all old phone bills.
- check Visit your service provider's office or kiosk to ask in person for copies of phone bills. The computer system on location can sometimes print out more copies of phone bills than online access.