Troubleshooting a RCA Entertainment Series Television

by Ross Glyn

RCA (Radio Corporation of America) was formed in 1919 and is currently owned by a French company called Technicolor SA. Its products are known and trusted worldwide; however, as with many high-end consumer electronic goods, glitches can occur. The problems are relatively simple to diagnose, whether it be an issue with a blocked channel or condensation forming inside the TV. Before taking your RCA Entertainment Series Television in for service, there are a few basic troubleshooting steps you can run through on your own.

Check that the AC power cord is securely plugged into the electrical outlet if the TV does not turn on. Try plugging another appliance into the same outlet to test for power. Inspect the household electrical panel for any blown fuses or tripped breakers. Reset any breakers and replace fuses with others of the exact same amperage rating. Check the batteries in the remote control and replace, if needed.

Unlock the front panel controls if the controls do not work when pushing buttons on the remote control or TV. Use the remote to select the "Front Panel Block" in the "Parental Controls" menu and choose "View" to unlock the front panel controls. Try resetting the TV by unplugging the unit for 2 minutes and then plugging it back in again. Turn the TV back on.

Switch to another channel if the screen is blank or there is excessive picture noise. It could be that the current channel is experiencing broadcast difficulty.

Turn the TV off for a few hours if condensation forms inside the TV and the picture is distorted or blurred. Moisture can sometimes form inside the unit when there is a sudden change in temperature from cold to warm, as when an air conditioner is turned off.

Press "Mute" on the remote control to deactivate the muting function if there is no audio even when the volume is turned up. Check the "Audio Output" and "Speakers" control panel in the "Audio" menu to see that the speakers are turned on.

Press the "TV/VCR" button on the remote control or TV to make sure that the button on the VCR is in the correct mode if you cannot select certain channels.

Check that the antenna connections are secure if the sound is OK but the picture is poor.

Check the "Closed-Caption Display" control panel in the "Screen" menu to turn off the closed caption feature if a black box appears on the screen.


  • close Do not cover the ventilation slots on the TV as this could lead to overheating.

About the Author

Ross Glyn began writing for film and television in 1986. He wrote and directed the film “After The Rain” as well as the play “Soweto's Burning.” He is a member of the Writers Guild Of America, the Screen Actors Guild and the American Federation of Television and Radio Artists. Ross holds a performer's degree from the London Academy of Music and Dramatic Art.

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