How to Restore a Gateway Computerby Ty Arthur
Over time, your Gateway computer can become cluttered with unwanted programs or infected with malicious virus software that was installed without your knowledge. If your computer is running more slowly than normal or you are bombarded with relentless pop-up ads, you can restore the operating system to a previous point when your computer was working properly.
Turn the Gateway computer completely off and wait a few moments. Press the power button on the front of the machine to start the boot-up process. Wait for the Gateway logo to appear and then press the "F8" button on your keyboard.
Scroll down through the list of options that will appear using the arrow pad on the keyboard. Highlight the option that is labeled as "Windows Safe Mode With Command Prompt," and then hit the "Enter" key.
Scroll down through the next list of options using the arrow keys and highlight the operating system that your Gateway computer uses, such as "Windows Vista" or "Windows XP."
Select the user account that you want to log in as and then type in the password you would normally use when you power on your Gateway computer. Hit "Enter" without typing in a password if you don't have any separate user accounts or passwords set up.
Wait for the black command prompt window to pop up on the screen, and then type in the phrase "c:\windows\system32\restore\rstrui.exe." Press the "Enter" key, and wait for a new window to appear.
Locate the calendar at the center of the new window, and use the arrows at the top right and left sides to scroll between the months. Find a date when you know your system was working properly. Click on the numbered date, and then click on the "Restore" button to start the restoration process.
- check Make backup copies of any important files that were saved after the restore date onto an external source such as a jump drive, as any data saved after the restore date will be entirely lost.
- close If you have multiple accounts on your computer, you must log in as the administrator account or you will not be given access to the system restore calendar.