How to Fix a Blank Page Error on Internet Explorer Provided by Dell

by Shawn Farner

If your Dell-bundled Internet Explorer web browser is experiencing occasional "blank page" errors, you are not alone. This is a documented software bug that Microsoft is aware of. Long story short, Internet Explorer attaches a few bytes of extra data to its HTTP 1.0 request--data that should not be there. This causes the blank page error. Luckily, the fix is simple to apply.


Open Internet Explorer by clicking "Start" > "All Programs" > "Internet Explorer."


Click "Tools" in the menu bar and select "Internet Options."


Move to the "Advanced" tab and scroll down until you reach the section labeled "HTTP 1.1."


Click the check box next to "Use HTTP 1.1" and click "OK" to save your changes. This will instruct Internet Explorer to send all HTTP requests using HTTP 1.1 instead of 1.0, which should eliminate the blank page errors.

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About the Author

Shawn Farner is a graduate of Indiana University of Pennsylvania, receiving his Bachelor of Arts in English in 2008. His writing has appeared on, and He currently resides in Harrisburg, Pa.

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