Why Won't My Pandigital eReader Turn On?

The Pandigital eReader's internal rechargeable lithium-ion battery loses power as you continue to use the device. Even when your device isn't in use, it still loses power, but at a slower rate. When the battery is severely low, the eReader shutdowns automatically and doesn't turn on until it's connected to an electrical outlet. Pandigital states that it isn't advisable to leave the battery fully discharged for long periods of time.

If your device's battery is severely low, or if you see a warning on the display, connect the eReader to the power adapter, then plug the power adapter into an electrical wall outlet. Keep in mind that the battery does not charge via USB cable. While charging, the battery icon displays a lighting icon; when the charging completes, the icon becomes solid green. It takes about four to five hours for the battery to fully charge. You can still use your Pandigital eReader while the battery is charging.

If your Pandigital eReader is behaving erratically, is unreponsive or not turning on even after charging it, resetting it may restore the device. To reset your eReader, press and hold the "Power" button for at least 10 seconds. This reboots the device's hardware without deleting saved content or clearing customized settings.

Charge the battery regularly and fully, and keep your device away from heat. To save battery power, close any applications you're not using. To improve battery life, Pandigital recommends turning off the Wi-Fi when you're reading or performing functions that don't require a connection to the Internet. To improve your device's performance, install the latest firmware. Keep in mind that if the device has a low battery charge, you won't be able to perform a successful update, so connect it to AC power before installing firmware updates. If your device is still not turning on, you may need to contact Pandigital support for additional troubleshooting and possible repairs.