My Wireless Won't Work on My Laptop

by Dianne Christensen-Herman

A laptop computer coupled with wireless Internet can make checking e-mail convenient, and you can connect to the Internet anywhere that is equipped with a wireless router. Occasionally, problems arise with the wireless Internet connection, causing it to disconnect. You can troubleshoot this problem yourself by adjusting the computer settings without using software. It will take a few steps to get your wireless Internet working again on your laptop.

Check your computer hardware to make sure you have the correct type to connect to a wireless router. The wireless adapter should be at least 802.11b/g. If your laptop is less than 2 years old, it should have this. Check an external adapter, such as a PCMCIA (personal computer memory card international association) card or (PC card). Look on the bottom of the device.

Click on "Start" menu, right-click on "My Computer" and then select "Properties." After the System Properties menu pops up, select the "Hardware" menu and click the "Device Manager" menu. Make sure you see something like 802.11b/g WLAN. This means you have the correct hardware to connect to the wireless router and can proceed.

Select "Start," then "Control Panel" and then "Network Connections." Right-click on the "Wireless Network" icon and select "Properties." You will see three tabs on the Wireless Network Connection Properties window. Choose "Internet Protocol" and click "Properties," which will connect to a network.

Choose "Start," then "Control Panel," and then "Network Connections" as you did in the previous step. While in the Network Connections window, right-click the "Wireless Network" icon and then select "Repair" instead. This will end the connection with the current wireless network and try to re-establish connect with a network that has a stronger connection. You can also view the strength of each network connection and choose the strongest one yourself or let the computer do it.

Reboot the computer, which could fix the Internet connection problem if none of the above options work. Go to the "Start" menu and select "Restart."

Wait 15 to 30 minutes to see if the connection improves. Sometimes networks experience difficulties and waiting a few minutes until the connection re-establishes itself may be all you need to do.


  • check Wireless phones and microwaves can affect the connectivity of wireless Internet, according to Smart Computing.

Photo Credits

  • photo_camera laptop computer image by Sandra Henderson from