Why Does YouTube Freeze Up if I Have High Speed Internet?
By James Wright
YouTube is as useful for work as it is for recreation, a viable place to upload instructional videos and share material with colleagues for free. In order to use YouTube, however, you need Internet with enough bandwidth to do so. If you're using a high-speed connection but YouTube still has trouble loading correctly, troubleshoot by checking your available bandwidth, waiting for possible server errors to resolve or checking your bandwidth use with your ISP.
YouTube's servers are constantly flooded with traffic from people watching and uploading videos. Occasionally they may be receiving more traffic than they can adequately handle. In these instances you cannot do anything to rectify the situation except wait for the problem to fix itself. Luckily, such loading issues rarely last more than a few minutes. If you're having trouble watching a video, try again later.
Lack of Bandwidth
Even if you have a high-speed connection, what you are able to download and stream depends on the amount of bandwidth you have at your disposal. This is especially important if you have a number of different computers using the same Internet connection. If one person is downloading a large file, for example, that can disrupt the Internet for everyone else on that connection. Check your computers to make sure that bandwidth-heavy applications are shut down or at least paused while you try to use YouTube.
Certain ISPs engage in what is known as "bandwidth throttling," where they will limit the bandwidth usage of people who go over their data cap. For example, if your ISP has a 300GB per month data cap, they will start to slow down your Internet service once you go over this cap every month. If you notice that you can view videos fine during non-peak hours, this may be the case. You will generally get a notice if you exceed your bandwidth cap, but call your ISP just in case to verify if they throttle bandwidth.
If your data is being capped and throttled every month, your only option outside of trying to find a different ISP is to try to conserve bandwidth each month. Be careful of how much you download, upload and stream. These transfers can all add up quickly over a single month. If this isn't the case, troubleshoot the problem by trying to view YouTube videos using different browsers and different computers. If you can isolate the problem to a single computer or program, you can then attempt to see if there are any issues specific to it. For example, consider firewalls or security software interference and wireless signal obstruction. Finally, restarting your router may help clear up temporary Internet issues.
Based in California, James Wright has been writing since 1998. Wright's articles have been published on various websites with a focus on technical fields such as computers and the Internet, and were also featured in a now-retired publication for an online artistic community. Wright studied English, journalism, politics and psychology at Riverside Community College.