Webroot Won't Install

By Therese Rochon

Internet entrepreneur Steven Thomas launched Webroot Software in 1997. The company produces Internet security programs under the trademark of Spy Sweeper. These include firewalls, anti-spyware and antivirus software. If a computer already is infected by malware, users may have trouble installing software, including Webroot.


Webroot finds and removes spyware, viruses, trojan horses, rootkits and other computer threats. Webroot users can select between a quick and a full scan. They can also set the program to scan automatically. Since the programs are compatible with each other, users can install mulitiple Webroot software to their computers.


Those seeking to install Webroot can do so via a compact disc or by clicking a download link located in the activation email. Users need a key code to complete the activation, which is available on the compact disc or in the activation email.

Installation Problems

Some spyware programs, such as scareware and trojan horses, will block the installation of computer security programs, such as Webroot. Downloading Webroot in Windows' Safe Mode will thwart such obstruction. Computer owners also need Internet access to complete Webroot's installation, so securing a working Internet connection is an important part of the installation process.