How to Upgrade a Verizon Phone Before the Contract Ends

by Kefa Olang
Justin Sullivan/Getty Images News/Getty Images

If you have a one-year or two-year Verizon wireless contract, you can upgrade your phone before your contract ends. Depending on your account status, you can upgrade to a discounted phone or pay full price. When you sign in to your Verizon wireless account, you can view your upgrade status and purchase a new phone quickly and conveniently without going to a Verizon dealer.

Step 1

Navigate to the Verizon site and sign in to your My Verizon account. Check the "My Device" section to determine your upgrade status. The section lists the date when you're eligible for a discounted upgrade. If you're not eligible for a discounted upgrade, you can still upgrade your phone before your contract ends, but you will have to pay full price for the phone.

Step 2

Click the "Upgrade My Device" button next to the line to upgrade to display the "Phone and Devices" page. You should see a list of the phones Verizon offers.

Step 3

Click the phone to upgrade to and click the "Add to Cart" button.

Step 4

Select the messaging option and the data plan you want to use with the new upgrade, then click "Continue."

Step 5

Review the Features and Services page, then select the options that meet your needs. Click "Next."

Step 6

Select the accessories to use with your phone and click "Continue to Review Cart." Review your cell phone plan and click "Continue to Cart."

Select your shipping information, enter any promotion codes and then click "Checkout." Enter your payment information to complete the process.


  • A $30 upgrade fee applies when you purchase a discounted phone with a contract extension. The fee is refundable if you return the device within 14 days.

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