How Do I Turn Off Closed Captioning on a Comcast Digital Cable Broadcast?

by Maya Austen

Closed captioning is an on-screen textual translation of a video's audio component. Closed caption descriptions can be turned on or off by the viewing audience through the viewers TV set or cable box. All Comcast cable boxes come equipped with the closed captioning feature. To turn the feature on or off, in some instances you must activate or deactivate the feature from the cable box exclusively. In other instances you can activate or deactivate it through both the cable box and TV set.

Scientific-Atlanta Box

1

Turn on the TV and cable box.

2

Aim the Comcast remote control at the cable box and press "Menu."

3

Use the remote's down arrow button to highlight "Closed Captioning."

4

Press the right arrow button to disable the Closed Captioning feature in the cable box.

5

Refer to your TV's owner's manual to learn how to also disable the Closed Captioning feature in the TV set. You need only do this if you're using a standard-definition Scientific-Atlanta cable box.

Motorola High-Definition Box

1

Turn on the TV and cable box.

2

Aim the Comcast remote control at the cable box and press "Menu" or "Settings."

3

Use the remote's down arrow button to highlight "Caption/Off/On/On with Mute."

4

Use the left or right arrow buttons to disable the Closed Captioning feature in the cable box.

Tip

  • If you have a Comcast cableCARD installed in your TV, in lieu of using a Comcast cable box, the closed captioning feature must be turned off through the TV set. Refer to the TV's owner's manual to learn how to do this. If you have a standard-definition cable box hooked up to a standard-definition TV, you must turn off the closed captioning feature in the cable box and in the TV. If you have an HD cable box hooked up to a standard-definition TV, you must turn off the closed captioning feature in the cable box or in the TV. If you have an HD cable box hooked up to an HDTV, you can only turn off the closed captioning feature through the cable box.

About the Author

Maya Austen began freelance writing in 2009. She has written for many online publications on a wide variety of topics ranging from physical fitness to amateur astronomy. She's also an author and e-book publisher. Austen has a Bachelor of Arts in communications from the New England Institute of Art and currently lives in Boston, Mass.

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