Troubleshooting Your Facebook Being Temporarily Suspended

There are nearly one billion registered users on Facebook – but not all of them are benign. In order to protect you and the site from security risks, Facebook can suspend your account for multiple reasons. If your account is suspended, there are a few steps you can take to determine why it was suspended and how you can reinstate your account.

Using Fake Names

If you are using a fake name on your Facebook account, it could led to your account being suspended. One of the core principles of Facebook is that all community members must use their real first and last name as well as their real date of birth. This ensures that you know that you are connecting with real people and helps keep the community safe.

If your account has been suspended because of the name you listed, there are a few steps you can take to reinstate your account. You can verify the name you have used is real by filling out an online form and uploading an image of a valid government-issued photo ID. You can also fill out an online form that allows you to appeal the suspension by providing additional information to Facebook.

Using Alternate Names

There are several things that you cannot include in your name. Symbols, numbers, unusual capitalization, repeating characters or punctuation are not allowed. You also cannot include professional titles, nicknames in the place of a middle name, or offensive or suggestive content. You can include alternate names such as maiden name, nickname, or professional name if you follow Facebook’s alternate name policy.

Suspicious Activity on Account

If Facebook determines that there is suspicious activity on your account, your account may be suspended. Suspicious activity could include your account being accessed by a computer that Facebook does not recognize or logging into the same account from multiple devices in different locations. If your account is suspended because of suspicious activity, there is an easy automatic security verification process that allows you to regain access to your account.

Facebook Down for Maintenance

Facebook does regular maintenance to ensure that the website runs smoothly for all users. If Facebook is making improvements to the database on which your profile resides, this could prevent you from accessing your account. If you are unable to access your Facebook for more than 24 hours, first try clearing the cache and cookies from your Internet browser. If you still cannot access your account, fill out an online form to report the problem.