How to Troubleshoot XM Satellite Radio

By Editorial Team

Updated July 21, 2017

XM Radio receivers have a reputation of experiencing few technical problems. However, on occasion, you may experience a problem that can be easily fixed by performing a few simple troubleshooting operations. The most common problems to occur are loss of power, audio distortion and weak signal.

Check the antenna and adapter connections. A loose connection is often the cause of most XM receiver problems. Secure all connections to see if that fixes the issue.

Move the antenna to get a better view of the sky. Obstruction can cause the XM receiver to have a weak signal. Change the location of the antenna or wait to move to an area that has a clear view of the sky.

Change the audio output levels. If the sound coming over the speaker is distorted, try to decrease the audio output level from the main menu of the receiver. If the sound is low, increase the level.

Look at the fuse in the adapter. If the receiver is not powering up, it may have a blown fuse. You can change the fuse yourself by replacing it with a 1 amp fuse.

Clean out the power outlet in the vehicle. If there is build up in the power source, the XM radio may not work properly.


If you are still having problems with the XM receiver, call the manufacturer of the receiver for additional technical assistance. Remember to send in the XM receiver's warranty card to make sure that you are covered in the case of technical failure.