How to Troubleshoot a Wildview EZ Cam

By Ris Lexington

Wildview's EZ Cam offers a 30 foot flash range, wide-angle coverage and comes equipped with 16 MB of RAM. The expandable media card slot is capable of accepting a 2 GB SD card. The company offers a one-year limited warranty, which covers defects in workmanship and materials. The warranty does not apply to units damaged unintentionally by the owner, and it does not apply to cameras purchased from unauthorized dealers. The owner of an EZ Cam can troubleshoot and resolve most problems without the assistance of a service technician.

Step 1

Make sure your computer is compatible with the Wildview EZ Cam. The Wildview EZ cam is compatible with Windows ME, Windows 2000, Windows XP and Windows Vista operating systems.

Step 2

Check the battery compartment for correct batteries and placement. Install four C batteries. Verify the batteries are placed with correct polarity as noted inside the battery compartment.

Step 3

Check the front counter display for a "Full" error message. The EZ Cam is only capable of storing 16 MB of memory. If the LCD screen indicates a full memory, insert an SD memory card into the expandable media card slot to store additional images.

Step 4

Transfer images from your camera to your computer. Turn off the power on the EZ Cam. Connect one end of the USB cable to the USB port on the camera, and connect the other end of the cable to the USB port on your computer. The camera will automatically power on and the LCD screen will indicate that there is a USB connection. Wait for the computer to display the images stored on the SD card, and then drag and drop the images to your desktop.

Step 5

Check for a red, flashing indicator light on the camera. This flashing light indicates the battery is low. Wildview warns users not to replace the batteries before saving images on their computers. If users attempt to replace batteries before transferring images, all images in the internal SDRAM memory will be lost.