How to Troubleshoot PC Volume Problems

By Larry Amon


Volume problems on computers often happen for a variety of reasons. Volume troubleshooting, however, is one of the easiest problems to troubleshoot because there are only a few things that usually cause the problems. Usually the problem isn't even an error but just merely an adjustment that needs to be made.

Test your speakers. This is the first thing you should check if you can't hear anything coming out of your computer. First try turning up the volume know and make sure you are in fact turning the volume knob and not a tone or balance knob. Make sure the speakers are completely plugged in to the wall and the computer. Test with another set of speakers or headphones after you have done this.

Check the computer volume level. On the taskbar is a volume icon, which usually looks like a small speaker. Click on the icon and turn the volume up. Make sure it has not been muted. Double clicking on the icon will bring up a panel of several volume controls. Try turning up the volume on each slider. Go to Control Panel and choose "Sounds and Audio Devices." Under the volume tab, click speaker volume and turn up the level if needed.

Turn up the application volume. Most programs that use sound have an additional volume control just for that program. Find the volume control and turn it up. Usually it is located in the lower right or left corner on the program, but you may have to search for it.

Troubleshoot the sound card. Download the latest drivers from your sound card manufacturer's website. Go to Control panel > System > Hardware > Device Manager. Click on "Sound, Video and Game Controllers." Click on your sound card, select the driver tab and then click on "Update Driver." Point to the file where you saved the latest drivers from the website. After this, restart your computer. If this doesn't solve your problem, try reseating the sound card into your computer.