How to Troubleshoot a Motorola H720 Bluetooth

By Amanda Kondolojy

A Bluetooth headset
i audio-set, bluetooth image by Andrey Chmelyov from

The Motorola H720 Bluetooth headset is a second-generation Bluetooth headset designed to work with Bluetooth-compatible devices like cell phones, computers and video game consoles. The H720 is designed to connect easily to any Bluetooth-capable device and produce a reliable connection. However, if you find yourself having issues with this headset, you can take several steps to troubleshoot common issues.

Pair the headset with the device again. If it has been a long time since you have used the H720 headset, it may have fallen out of sync with the device you are using it with. This is easily remedied by initiating the pairing mode on the headset (by pressing the big button on the outside of the headset) and waiting until the light on the headset turns purple. Then put the device you are hoping to use the headset with into pairing mode and wait until the devices find each other.

Fully charge the headset. If the phone will not enter pairing mode, it may not have enough power to complete the operation. Connect the headset to the AC adapter and then wait until there is a solid light coming from the headset (indicating a full charge) and try pairing the headset again.

Make sure the device you are trying to pair the headset with is compatible. Since the H720 is a second-generation Bluetooth device, it is incompatible with devices that can pair with devices that conform to the 1.0 Bluetooth standard. Check your device's owner's manual for compatibility details.