How to Troubleshoot a Logitech Wireless Trackball

By Susan Reynolds

Many people with arm and/or hand disabilities prefer a trackball mouse.
i Detail of trackball image by Thor Jorgen Udvang from

Logitech is a company that manufactures keyboards, mice, and other peripheral PC equipment. One of its products is a wireless trackball mouse. There are two styles: the Cordless TrackMan Wheel and the Cordless Optical TrackMan. Their basic function is the same. It is a wireless mouse with a large ball on the side that moves the cursor around. If you are having trouble getting your Logitech wireless trackball mouse to connect to your computer, you may have a driver issue.

Re-Sync the Mouse

Press the "Connect" button on the mouse to allow it to be discovered by the receiver base.

Press the "Connect" button on the mouse's receiver base to allow detection.

Try to use the mouse on the computer. If it does not work, proceed to Step 4.

Turn off the mouse. Take out the mouse's batteries, replace them with new batteries and turn on the mouse. Repeat Steps 1 through 3.

Fix Driver Issues

Use your arrow keys to go to "Start, "Control Panel," "System and Maintenance" and "Device Manager."

Scroll down to where it says "Mice and other pointing devices" icon on the Device Manager list. Click to expand the list. The icon may have an exclamation point next to it, which indicates an error with the mouse driver.

Highlight the name of the Logitech wireless mouse. Press the "Alt" and "A" keys at the same time to launch a dialog box.

Click on "Uninstall" and hit "Enter" to remove the mouse driver.

Press the "Alt" and "A" keys at the same time to launch a dialog box.

Choose "Scan for hardware changes" and hit "Enter." Wait for the computer to detect the Logitech wireless mouse.