How to Troubleshoot an HP Photosmart C4280

by Art Corvelay

The HP Photosmart C4280 is an all-in-one photo printer. This essentially means that it performs both regular printing jobs along with photo printing jobs. It also has a built-in scanner and copier. Like any other piece of electronic equipment, the HP Photosmart C4280 can be susceptible to technical problems. There are a few troubleshooting steps you can take to address some common problems.

Step 1

Determine if the printer cartridge is low on ink. An ink icon will flash, if the ink cartridge is low.

Step 2

Make sure your USB cable is properly connected to your PC. If it is, check to see if the cable is damaged in any way. Replace the USB cable, if necessary.

Step 3

Make sure that you are using paper that works with the HP Photosmart C4280. According to the user manual, you should not use paper that is too thin, has a slick texture, or stretches too easily.

Step 4

Pull jammed paper out of the printer if you experience a paper jam. To do this, press the "Tab" key on the left side of the printer door to release it. Carefully remove the paper jam.

Perform a self-test to diagnose your printer problems if the previous steps were unsuccessful. To do this, hold the "Cancel" button down. Next, press the "Start" color copy button to perform a self-test.


  • Avoid combining different types of paper if you consistently experience paper jams. Printer rollers have a difficult time printing multiple types of paper in one print job.


About the Author

Art Corvelay is a freelance writer for demand studios who has been writing and editing for five years. He holds a Ph.D. in technical communication and teaches courses in writing and editing at the university level.

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