How to Troubleshoot a Belkin Wireless Mouse

By Robin Noelle

If your wireless mouse isn't working, try replacing the batteries first.
i optical mouse image by Edyta Anna Grabowska from

Wireless mice work by either connecting them via Bluetooth or through a USB receiver connected to your computer. If your wireless mouse is not working properly there are several possible solutions. When troubleshooting, it's often best to start with the most obvious or simplest solution before moving onto more complex ones. These may include replacing the batteries in your mouse and making sure that it is paired correctly with your computer.

Replace the batteries. Remove the top cover of your mouse and insert two new AAA batteries, making sure that the positive contact points align. Signs that you need new batteries including a stuttering cursor and a flashing signal from your mouse.

Remove interference between the receiver and the mouse. Your wireless mouse will not work if it is too far away from the receiver or if the signal is blocked by furniture or other barriers; especially metal. If you are using a USB receiver on a desktop computer, make sure the receiver is at least 8 inches from the monitor, computer and other electrical devices.

Reconnect the mouse to the receiver. Turn the mouse on by using the switch on the bottom. To reestablish a connection, press and hold the button on the bottom of the mouse until it flashes and then immediately press and hold the button on the receiver. The two devices will connect and both will flash to indicate that they are communicating.

Reset the receiver. If the devices have communicated previously, push the reset button on the receiver and wait for the device to reset. The mouse will automatically attempt to reconnect when the receive reactivates.