How to Switch From AT&T to T-Mobile

by Chappy Sinclair

Depending on your location, you may love or hate AT&T. Perhaps you're simply ready for a change. Regardless of your reasoning, there are plenty of perks that can come with switching carriers;:better service, lower price, and free phones. Should you choose to do so, keeping your old phone number is easy, and getting set up will only take a few minutes.

Contacting T-Mobile

Call T-Mobile at 1-877-453-1304. Tell the representative the status of your AT&T; account.

Ask if T-Mobile will take care of the ETF (Early Termination Fee) from AT&T; if you commit to a service contract.

Confirm whether or not you want to move your current AT&T; number to T-Mobile. If you do, then sign up for a T-Mobile plan.

Terminating AT&T; & Confirming Switch

Call AT&T; at 1-800-331-0500. If T-Mobile contacted AT&T; for you, you will be asked to confirm the switch.

Deny any last minute attempts by representatives to maintain your service.

Confirm that your number has been transferred (if requested).

Request that your information be removed from AT&T;'s records.

Contact T-Mobile. Give the representative your T-Mobile account information. Verify that your old number has transferred and that your account is active!


  • close Do not cancel your AT&T; service until you've transferred your phone number. You will need your AT&T; account number for AT&T; to make the switch.


About the Author

Chappy Sinclair has been writing professionally since 2006. He has been able to share his gaming and computer-related impressions and opinions on a national scale with published submissions in "PC Gamer Magazine" and "Maximum PC." Sinclair is currently studying for an aeronautical degree in navigation and avionics at the American Academy of Aeronautics.