Steps to Fix an HP With a Virus

By Elvis Michael

Viruses may keep you from installing security software through generic error messages.
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Typically, when a computer possesses a virus, users are not instantly aware of this. Once noticed, the virus may be fully integrated into the computer's operating system. This makes it more difficult to remove, prompting users to go out of their way to bring everything back to normal. If your HP computer contains a virus, various proven methods help you effectively eradicate it from your hard drive.

Step 1

Install an accepted, recognized anti-virus utility. This type of software comes as freeware and in licensed forms. Paid programs usually include extra services such as email virus protection and licenses for multiple computers. You do not necessarily need these features to eliminate an existing threat. Microsoft Security Essentials, for example, offers an acceptable virus protection for free. Other choices include Avira AntiVir and AVG Anti-Virus Free.

Step 2

Update the anti-virus' malware database, used to inform the program of all the latest infections. The main "Update" option is found on the program's main menu, although most programs perform automatic updates on a regular basis.

Step 3

Use manual definition files if the present virus corrupts your anti-virus program. In many cases, a virus has the ability to prevent automatic anti-virus updates from taking place. If faced with this issue, visit the website's anti-virus page and search for "Definition Files" or "Manual Updates." These typically come as executable files that patch the program with all necessary updates.

Step 4

Use Windows Safe Mode With Networking if all else fails. Your HP computer virus might prevent you not only from updating your anti-virus program, but from installing it altogether. This feature disables all active and optional processes, which increases the system's ability to install and update the anti-virus program. Reboot your computer, and press and hold "F8" until the Windows Advanced Options menu displays. Select "Safe Mode With Networking" using your keyboard's arrow keys, then press "Enter."

Step 5

Perform all operations previously unsuccessful, including the installation and manual updating of your anti-virus program. Once ready, disconnect your computer from the Internet to help prevent further potential virus interruption. Alternatively, restart your computer again and re-launch the Windows Advanced Options menu. Select "Safe Mode" (without the networking option).

Step 6

Launch the anti-virus program and click its "Full Scan" option. A full scan inspects every available hardware and software file on your computer, maximizing the chances of removing the virus from your HP computer.

Step 7

Restart your computer and ensure everything is functioning properly. A virus may decrease your computer's performance and alter other computer functions. Thus, run the Windows "Error-Checking" utility. This tool analyzes your hard drive and all files currently installed, and then attempts to fix any anomalies. Click the "Computer" shortcut from your desktop, then right-click your local hard disk and select "Properties." Go to the "Tools" tab and click "Check Now" from the "Error-Checking" field. Click "Start" to initialize the procedure, allowing several hours to complete.