How to Set Up Voice Mail With Verizon Wireless

by Patrick Nelson

Verizon’s voice mail service accepts messages for you when you are busy, or just don’t want to answer the phone. The basic service will record up to 20 messages, with a three-minute maximum per message. The messages are held for 21 days, after which they are deleted automatically. Voice mail is usually included when you first activate your service, and you can check to see that you have voice mail from the “My Verizon” account area on the Verizon website. Once you have established you have voice mail on your account, you can set it up by programming it.

1

Press “*86” and then “Send” from your phone on Verizon’s network. “86” are the characters “VM” using the alpha-keys. Then enter your wireless phone number. Press “#” when you hear the greeting. Follow the prompts to set up your password, greeting and mailbox options and then end the call when you’re done.

2

Press “*86” and then “Send” from your phone. If you’re not on the Verizon network, enter your wireless phone number. Press “#” when you hear the greeting. Then enter the password, followed by “#.” Listen to the messages and then press “7” to delete and “9” to save.

3

Rerecord your greeting by choosing “Personal Options,” which is the number “4” key. Options include notification options and other greetings like “Extended Absence.” Follow the voice prompts to navigate through the tiered system.

4

Verify your voice-mail indicator is working by accessing your voice mail and pressing the number “4” key. Press “1” to toggle the message-waiting indicator on or off. Listen to the announcement that tells you how it’s set.

About the Author

Patrick Nelson has been a professional writer since 1992. He was editor and publisher of the music industry trade publication "Producer Report" and has written for a number of technology blogs. Nelson studied design at Hornsey Art School.

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