How to Set Up Outlook for U.S. Army AKO Users

By Eric Som

Ensure that your PC is virus-free before configuring your AKO account in Outlook.
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Army Knowledge Online (AKO) is the United States Army’s main intranet through which service members can access various critical information pertaining to their service in the military. According to TechTarget, AKO “is said to be the world's largest corporate intranet” and “follows DoD security policy and requires a strong password or combination of a Common Access Card (CAC) smart card and personal identification number (PIN).” Since the U.S. Army requires its members to register for an AKO account, you can use your account to access your AKO email. In addition, you can also configure your AKO email with Microsoft Outlook.

Step 1

Launch Outlook 2010, click “File” and then select “Add Account” under “Info.”

Step 2

Choose the “Manually configure server settings or additional server types” radio button and then click “Next.”

Step 3

Select “Internet Email” and then hit “Next.”

Step 4

Type your name and complete AKO email address in the “Your Name” and “Email address” field. Choose “IMAP” under “Account type.”

Enter “” and “” in the “Incoming Mail” and “Outgoing Mail” fields, respectively.

Step 5

Hit “More settings” and then click the “Outgoing server” tab. Select the “My outgoing server (SMTP) requires authentication” check box.

Step 6

Open the “Advanced” tab, choose “SSL” for both fields marked “Use the following type of encrypted,” making sure you type “993” and “465” in the “Incoming Server (IMAP):” and “Outgoing Server (SMTP):” fields, respectively.

Step 7

Save your settings by clicking “OK.”

Step 8

Hit “Next” and then wait for Outlook to send a test message. If you have correctly entered the settings so far, you should see “Congratulations! All tests completed successfully.” Select “Finish” to start using your AKO email in Outlook. You have successfully configured your AKO email account in Outlook.