SBC Call Notes Directions

by Christell York
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SBC acquired its former parent company, AT&T, in 2005, and then changed its name to AT&T Inc. But the company continues to offer phone features including Call Notes voice messaging service. Call Notes allows callers to leave the individual a message when their calls go unanswered. This feature is offered for an additional monthly fee to AT&T subscribers. Once your voice mail is set up you can check your messages from any phone with no additional fees assessed.

Step 1

Dial "*98" or the voicemail access number at 1-800-225-5668 from you home phone. Enter your temporary password provided by AT&T to begin the setup process. You will be prompted to create a permanent password for your account. Your permanent password should be six to 10 digits long. After updating your password you will be prompted to record a name announcement and a greeting. Once you have completed these steps your message box will be read for use.

Step 2

Dial "*98" from your home phone or 1-800-225-5668 from any phone. Enter your password. Press "1" to start listening to your messages, press "2" to send a message, press "3" to check receipt, press "4" for personal options. In the "listen" or "1" menu, press "7" to delete a message, press "8" to reply to a message, press "9" to save a message, press "4" to replay a message, press "5" for message information including time and date, press "6" to send a copy.

Dial your home phone number and press "*" when your voicemail message begins to play. Enter your password when prompted. Press "1" to listen to your messages.


Photo Credits

  • Jupiterimages/Polka Dot/Getty Images

About the Author

Christell York has been writing professionally since 2008 for various websites and offline for "The Houston Press." She specializes in technical, automotive, travel, personal finance and food articles. York has a bachelor's degree in business management from the University of Phoenix and is currently seeking an associate degree in baking and pastries at the Art Institute of Houston.

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