How to Restore Your iPhone 5 When It's in Recovery Mode

by Ruri Ranbe

In most cases, rebooting the iPhone 5 refreshes the internal hardware and resolves problems with the operating system or installed apps. If critical errors persist after restarting your iPhone, however, the next step is to restore the iOS. When the iPhone enters recovery mode, the device fails to boot and displays an image directing the user to connect the smartphone to iTunes. To exit recovery mode, you must restore iOS, which deletes all of your personal settings. If you've created a backup of your information, you can recover this data in iTunes or iCloud.


Open iTunes, select "Help" from the main menu and then click "About iTunes" to see what versions of the application is installed.


Download and install the latest version of iTunes from the Apple website (see the link in the Resources) if your computer is running an older release.


Connect the device to the computer via USB. Click "OK" when the recovery mode message appears.


Click "Restore" or "Restore iPhone" on the Summary tab. Click "Restore" again to confirm and recover the device to its factory condition.


Drag the slider on the iPhone to initiate the iOS Setup Assistant. Follow the on-screen prompts to configure the phone.


  • check To restore the iPhone from a backup on your computer, click "Restore Backup" on the Summary tab, select the appropriate file from the options and then click "Restore."
  • check To restore the iPhone from a backup on iCloud, select "Restore from iCloud Backup" in the Setup Assistant, enter your account credentials and choose the backup to recover.

About the Author

Ruri Ranbe has been working as a writer since 2008. She received an A.A. in English literature from Valencia College and is completing a B.S. in computer science at the University of Central Florida. Ranbe also has more than six years of professional information-technology experience, specializing in computer architecture, operating systems, networking, server administration, virtualization and Web design.

Photo Credits

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