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How to Restore the Dell Keyboard

by Matthew Burley

A Dell keyboard, like any typical desktop computer keyboard, can be connected to a computer using a USB or PS/2 port. The keyboard can then be used to type and navigate through the computer's menus and programs. However, in some cases, the keyboard may malfunction and stop responding to user input. In this situation, the user must uninstall then restore the keyboard. Fortunately this process can be completed quickly and with a minimum amount of previous knowledge.

Step 1

Click the "Start" or Windows button in the lower-left corner of your screen, then select the "Shut Down" option.

Step 2

Disconnect your power cable from the back of the computer, then disconnect the keyboard cable.

Step 3

Reconnect the power cable.

Step 4

Turn on the computer.

Step 5

Click the "Start" or Windows button in the lower-left corner of your screen, then select "Control Panel."

Step 6

Double-click the "System" icon, then click the "Device Manager" button.

Step 7

Click the "+" sign or the arrow symbol next to "Keyboards," then right-click on your keyboard and select the "Uninstall" option. Confirm that you wish to uninstall the device. If prompted, restart your computer.

Connect your keyboard to the USB or PS/2 slot (depending on the type of connection your keyboard has), then wait for the computer to recognize the device and install the driver. If prompted, insert your Dell utility and drivers disc, then instruct the installation wizard to search the disc for any necessary drivers.

Tip

  • When setting up your computer, always try to leave an accessible path to the back of the computer. This will make troubleshooting hardware problems easier in the future.

Items you will need

  • Dell utility and drivers disc (optional)

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