How to Reset a Logitech Wireless Keyboardby Amanda Knaebel ; Updated August 24, 2017
Logitech makes dozens of different wireless keyboards to use with computers and tablets, but most of them connect either via Bluetooth or Logitech Unifying wireless technology. If you’re having trouble with your keyboard losing connection or not responding to your key presses at all, resetting your keyboard using the button on your receiver or the keyboard itself or reconnecting it via Bluetooth is a simple troubleshooting step to take to solve the problem.
Resetting Logitech Unifying Wireless Keyboards
Logitech uses its Logitech Unifying wireless technology with its non-Bluetooth keyboards. These keyboards require a small receiver that plugs into a USB port on your computer. To reset your keyboard, press the Connect or Reset button on the top of the USB receiver if it has one. Next, press the Connect or Reset button on the bottom of your keyboard. You may need to restart your computer if you’re still having issues getting your keyboard to connect after resetting it.
Reconnecting Bluetooth Keyboards
Logitech’s wireless Bluetooth keyboards don’t usually have a reset button, but you can reconnect them to your computer or device’s Bluetooth to update and restore the connection. To begin the pairing process, press and hold the Connect button on your keyboard until the LED starts blinking rapidly to indicate it is in pairing mode.
On Windows 7 PCs, click on the Start button and click on “Control Panel.” Next, choose Hardware and Sound > Devices and Printers > Bluetooth Devices > Add a Device. Choose your Logitech keyboard from the list, click “Next” and follow the rest of the on-screen prompts to finish connecting your keyboard.
If you’re using a Windows 8 PC, swipe up from the bottom right corner of your screen and click on “Search.” Start typing “Control Panel” into the box and click on “Control Panel” to open the window. Next, click on Devices and Printers > Add a Device. Choose your Logitech keyboard in the list and click “Next” to finish the pairing process.
On Windows 10 systems, click Start > Settings > Devices > Bluetooth. Choose your keyboard in the list of devices and click on “Pair.”
If you’re using a Mac, click on the Apple menu at the top left and choose “System Preferences.” Click on “Bluetooth” in the System Preferences pane and choose your Logitech keyboard from the Devices list. Finally, click “Pair.”
Resetting the Logitech Folio
If you’re using the Logitech Folio keyboard for iPad and want to reset it to factory settings, first go to Settings > Bluetooth on the iPad the keyboard is paired with and tap on the blue “i” next to your keyboard in the list of devices. Tap on “Forget This Device.”
Next, turn the keyboard off, then back on. Press and release the Home and O keys together twice. Next, press and release the Home and B keys together twice. You’ll see the LED light on the keyboard blink orange very briefly. Now, turn your keyboard off and on again one more time and it will be reset and ready to pair again.
To pair it with your iPad, open the Settings app on your iPad, tap on “Bluetooth” and tap on your Logitech Folio in the list of devices.
Other Troubleshooting Options
If you’ve reset or reconnected your keyboard and you’re still having trouble, make sure you have the latest software for your keyboard. Go to Logitech’s support page at support.logitech.com and select your keyboard from the list. If you can’t tell which keyboard you have from the pictures, look at the label on the bottom of your keyboard to find the model number shown next to “M/N” on the label. Once you have your keyboard selected, click on “Downloads” and choose your operating system from the drop-down list to see if there is any software available. If there isn’t any software shown for your keyboard and operating system, it means your keyboard doesn’t need any additional software to work properly.
Try changing the batteries in your keyboard as well. If you’re using a Logitech keyboard that requires a Logitech adapter, try plugging it into a different USB port on your computer. Logitech USB receivers often won’t work well if you plug them into external devices or USB hubs, so make sure you choose a known-good port on your computer itself.
Other wireless devices can cause interference, so try moving your computer away from any wireless speakers, monitors, cellphones and garage door openers if your keyboard is losing signal intermittently to rule out any external interference.
Logitech also provides customer support for its products through its website at support.logitech.com. Once you choose your keyboard from the list of products, you’ll see a box where you can write to Logitech to explain your issue and have the company contact you back.