How to Reinstall Norton After the Computer Crashes

By Dean Lee

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If your computer crashes and you need to reinstall your Norton software, you can download it from the manufacturer's website. In order to reinstall, however, you need to obtain your product key. You can get this by signing into the Norton website and accessing your Norton account. The product key will adjust the time period for your Norton software subscription to however much time is left on the subscription from the point you bought the software.

Step 1

Open a Web browser and type in the address to access your Norton account. The address is found in Resource 1.

Step 2

Click on "Sign In" at the top right of the screen, then enter the email address and password you used to sign up for your Norton account. Click "Sign In."

Step 3

Make note of the product key for your Norton product listed under "Products."

Step 4

Download the Norton software you need to reinstall. See Resource 2 for the download page.

Step 5

Click "Run" on any pop-up windows that appear. This will run Norton Download Manager, which will then download the software you are trying to reinstall.

Step 6

Double-click on the downloaded file to run the installation wizard. If you do not want to be a part of Norton Community Watch, uncheck the box for this option and press "Next."

Step 7

Install Norton in the default location or click "Browse" and select a location where you want to install Norton. Click "Next."

Step 8

Click on the user agreement, and read through it. When you are finished, click "Close," then click "Agree and Install." Norton will start up.

Step 9

Click "Activate Now" in the bottom right corner of Norton, then enter the product key you wrote down earlier and press "Next."

Step 10

Enter the email address you used for your Norton account, then click "Next" and enter your Norton account password. Click "Done" when you are finished.