How to Recover All Your Contacts on Your Broken Cell Phone

by Heath Wright

The small size of cell phones and the sensitive technology inside makes them prone to breaking. Luckily enough, the SIM card (Subscriber Identification Module or Subscriber Identity Module) where most information is stored on cell phones cannot be easily broken. The SIM card stores phone settings, numbers, personal information; it is the key for the cell phone to use the service provider's network.


Remove the battery casing from your cell phone. Remove the battery; there should be a silver sleeve that holds the SIM card under where the battery was--if it isn't there, consult the owner's manual to find the location of the SIM card. Slide the SIM card out of the sleeve.


Remove the battery casing from your new, unbroken cell phone. Remove the battery. Slide the SIM card into the sleeve where it was in your previous phone. Start your cell phone--your contacts, messages and preferences should be on your new phone; you can use your old number and you don't have to switch service providers.


The iPhone has an internalized SIM card which is difficult to access; it is located at the top of the iPhone between the audio output and the power button. Take a paper clip end and stick it into the small hole on top until the SIM card slot pops out. Slide it out the rest of the way and remove the SIM card, and insert a new one.


  • check Unlocked phones, which means they are not locked in with any specific provider or SIM card, can use any SIM card--as long as the frequencies are compatible.


  • close To have the SIM card work on the new phone, the new cell phone must be from the same provider as the old phone-- unless the new phone is an unlocked phone. As previously mentioned though, you must check to see if your SIM card and new cell phone operate on the same frequency.
  • close SIM cards can only hold 250 contacts; if some don't carry over to the new phone, that is why.

Items you will need

About the Author

Heath Wright has been writing since 2000. He was first published in the eighth grade for his poetry. Since then, he has written journalism for his high school. He was also a contributing writer and editorial assistant for "The Quill," the newsletter of the Pennsylvania Shakespeare Festival. He has a Bachelor of Arts in theater and a minor in marketing.

Photo Credits

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