How to Record a Payment Received for an Invoice in QuickBooks

by Avery Martin

Invoices provide a way for your customer to pay for an item or service over time. When you get a payment toward an invoice, you can use the Receive Payments window to accept and register the payment. Entering invoice payments properly ensures that when the time comes to run reports, you get accurate and detailed information. The open invoices report, available in the Reports menu, provides one such tool to help you get an overview of all the outstanding invoices as of a specific date.


Click the "Customers" menu and choose "Receive Payments" from the drop-down menu.


Choose the customer's name from the "Received From" drop-down menu.


Enter the amount paid in the "Amount" text field.


Select the payment method from the "PMT. Method" drop-down list. For example, select "Check" if the customer paid by check.


Complete the "Reference #" field if you use a reference number to track payments.


Select the account you want to accept the payment with, if necessary.


Select the option to "Leave This as an Underpayment" in the Underpayment section, if you expect to receive future payments from the customer. Otherwise, select "Write Off the Extra Amount."


Click "Save & Close" to enter the transaction into the register.


  • check View the current amount owed by the customer in the Customer Balance section of the Receive Payments window.


  • close Information in this article applies to QuickBooks 2013. It may vary slightly or significantly with other versions or products.

About the Author

Avery Martin holds a Bachelor of Music in opera performance and a Bachelor of Arts in East Asian studies. As a professional writer, she has written for, Samsung and IBM. Martin contributed English translations for a collection of Japanese poems by Misuzu Kaneko. She has worked as an educator in Japan, and she runs a private voice studio out of her home. She writes about education, music and travel.