How to Reboot Digital Cablevision Boxesby Kyle Renner
Due to a number of factors, including general technical glitches, you may need to reboot your digital Cablevision box. The digital boxes are long, rectangular and are attached directly to the cable coming from your wall. When programmed correctly, these boxes control functions such as channel selection, volume and Digital Video Recorder (DVR) functions. Cablevision's digital boxes are manufactured by Scientific Atlanta. Rebooting the box is one of the easiest and most common ways to resolve problems you may be encountering with your box.
Unplug the power cord attached to the back of the digital cable box from the power source, which can include a wall outlet or power strip.
Plug the digital cable box's power cord back into the power source after five seconds have elapsed. The box will now begin its rebooting process. During this process, the box's screen will flash the word "Hold." The reboot process takes approximately three to five minutes. When the box has finished rebooting, the box's screen will display "Turn On."
Push the "CBL" button on your remote control, which is the top button on the remote's right-hand side, to turn on your digital cable box. The front screen on the box will display the time, indicating that the box has successfully rebooted.
Use the "multiple button press" method as an alternate way to reboot your box. Locate the "Vol+," "Vol-" and "Info" buttons on the front of your particular model of Cablevision digital cable box. Press and hold all three of these buttons at the same time until the box shuts down; release the buttons to begin the reboot process. During this process, the box's screen will flash the word "Hold." The reboot process takes approximately three to five minutes. When the box has finished rebooting, the box's screen will display "Turn On."
- As you should not need to reboot your digital cable box often, leave a copy of these instructions near the box for quick reference.
- If rebooting your digital cable box does not resolve the issues with your service, contact Cablevision customer service via telephone using the numbers provided on their website (see Resources).
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