How to Reactivate PayPal

by Lesley Graybeal
Comstock Images/Comstock/Getty Images

PayPal accounts are useful to both individuals and businesses because it allows free transfer of money from one bank account to another, as well as convenient and secure payments by credit and debit card. If you are unable to confirm your account details, such as the location or linked bank account, or if your PayPal account remains inactive for an extended period of time, you may need to reactivate PayPal.

Step 1

Log in to your PayPal account if possible, and click the link to the Resolution Center found at the top of the page. Within the Resolution Center, you will see another link to learn why your account access is limited if you have had certain features, such as sending and receiving payments, limited by PayPal for any reason.

Step 2

Follow the steps given in the Resolution Center for removing PayPal limitations to reactivate full access to PayPal features and services.

Step 3

Click the Resolution Center link to dispute a transaction if you need to report an unauthorized transaction. PayPal places a hold on transactions that are unauthorized, and you may not be able to process other payments while an unauthorized transaction is listed on your account.

Step 4

Contact the PayPal Help Center by clicking the contact link on the PayPal homepage if you are unable to log in to your PayPal account or if you have additional questions or concerns about your account access after using the Resolution Center.

Step 5

Reactivate PayPal accounts that are locked by calling the PayPal Customer Service line at (402) 935-2050, which is open from 4 a.m.-10 p.m. Pacific time on weekdays and 6 a.m.-8 p.m. on weekends.

Have as much information about your PayPal account as possible when you call the Customer Service line, particularly your telephone number, credit card or bank account numbers and email address that are registered with your PayPal account.


  • Never respond to emails you receive telling you that your account access has been limited or that you need to reactivate PayPal. A number of scam emails exist that ask recipients to email their account username and password, information that can easily be used for identity theft. Phishing emails may also ask you to follow a link to reactivate your PayPal account, collecting information about your computer and account even without directly obtaining your password. Report any suspicious emails you receive on the PayPal homepage, and be aware that legitimate account help services will never ask you to share confidential information through email.


Photo Credits

  • Comstock Images/Comstock/Getty Images

About the Author

Lesley Graybeal has been writing articles for internet content since 2006. Her work can be found on a range of hobby and business resource web publications, including and, as well as several academic journals. Lesley earned her B.A. and M.A. degrees in English from the University of Georgia, and is currently completing her dissertation in Social Foundations of Education.

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