How to Ping a Skype Account (6 Steps)

by Andrea Ruiz
Justin Sullivan/Getty Images News/Getty Images

To ping an online account is to test the connection speed and quality between your computer and the computer on the other end. When you ping another user in Skype, the Skype server sends out a test message to the other user's Skype account, and then records the response time and quality of the Internet connection between the two accounts. This is an effective way to ensure that another user's Internet connection is consistent enough to send and receive calls and video chat on Skype.

Step 1

Launch Skype and log in to your account.

Step 2

Click the name of the Skype contact whose account you want to ping in the list of contacts on the left menu. The Skype contact must be logged in at the time for Skype to be able to test the connection.

Step 3

Click the button with the vertical bars graphic, just above the chat field. If you hover your mouse over the button, a pop-up message appears identifying it as the "Call Quality Information" button. A pop-up box appears with your call quality information settings.

Step 4

Click the "Connection" tab in the top menu of the pop-up box.

Step 5

Click the large "Test Now" button, and then wait for Skype to finish pinging the account and completing the connection test. The results of the test display in the pop-up box.

Click the "Close" button when you're done.


  • Information in this article applies to Skype version 6.2. It may vary slightly or significantly with other versions.


Photo Credits

  • Justin Sullivan/Getty Images News/Getty Images

About the Author

Andrea Ruiz has written professionally for blogs, online entertainment magazines and television network websites for more than a decade. Ruiz has also been a web and social media developer, Internet business consultant and computer programmer since 1999, and worked for four years as a professional community manager. Ruiz holds a Bachelor of Arts from University of Massachusetts, Boston.

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