How to Find a PayPal User

By Jennifer Eblin

Send money using your PayPal balance, bank account, credit or debit card.
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Paypal is one of the biggest websites in the world and handles thousands of transactions every day, with users buying and sending money online. With millions of people using Paypal, it’s sometimes hard to track down a user and send money or request money. As long as you have a Paypal account, however, it’s possible to find a Paypal user.

Step 1

Log into your Paypal account and send money to the email address you have. The user has a specified period of time to accept or refund the payment. Wait at least 24 to 48 hours before logging back into your account and checking on the status. If the person doesn’t use that email address on his account and the money is still waiting to transfer, cancel the transaction.

Step 2

Check your Paypal account for evidence of past transactions, but only if you previously sent money or accepted a payment from the user in the past. Only the user’s name is listed in your history, but if you click on the details of the transaction, you’ll find the email address of the user.

Step 3

Visit and contact a buyer or seller through the eBay mail function. EBay lets users search for buyers or sellers based on their user name and search for their history over the last 60 days. Once you click on a user’s name, you have the option to send the person a message and request her Paypal details.

Step 4

Send an email directly to the person and ask for her Paypal information. If you have the individual’s email address and it‘s not connected to her Paypal account, this is your best bet. Some people use multiple email accounts for different purposes, such as one email address for personal emails from family and friends and a second email address for business purposes, including eBay sales and Paypal work.

Step 5

Contact Paypal about finding a person’s user account. Paypal will typically only help if you have a specific and immediate reason to find a Paypal user. Include your contact information and the exact reason why you need to contact the person, such as sending money for services rendered or a user name lost due to computer malfunction.