How to Mute the Microphone of a Phone Device While on a Call?

by Hollan Johnson
oval cell phone image by timur1970 from

All phones come with a speaker and a microphone. The speaker is how you hear the person talking from the other end and the microphone is what you talk into so the person on the other end can hear you. However, if you are on a call and you do not want to the other person to hear what you have to say you can mute the call. Most phones, home and cell alike, have a simple mute button. However, if your phone does not have a mute button there may be a way to mute it using buttons or the display.

Home Phone

Step 1

Find the mute button on your phone's head set or base. If your phone does not have a mute button, read the manual to see if it has a certain button combination or digital mute button.

Step 2

Press or access the mute button while on a call.

Press the mute button again to release the mute.

Cell Phone

Step 1

Locate the mute button on the button pad or headpiece or open the "Options" menu and locate mute from there.

Step 2

Press the mute button or select it from the "Options" menu and click on it.

Press the mute button again to deselect mute. You will have to open the "Options" menu to deselect mute on phones that mute in this way.


  • Each phone's mute system will be slightly different. You may have to search for the way to mute your phone in your phone's manual if you cannot find it easily.
  • Press "*6" to mute a phone that does not have a mute button or feature readily available. Press "*6" again to take mute off the call. This only works on conference calls.


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About the Author

Hollan Johnson is a freelance writer and contributing editor for many online publications. She has been writing professionally since 2008 and her interests are travel, gardening, sewing and Mac computers. Prior to freelance writing, Johnson taught English in Japan. She has a Bachelor of Arts in linguistics from the University of Las Vegas, Nevada.

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