How to Lock Out Verizon Wireless Phone Numbers

by Mandy Slake

If you don't want to talk to someone, Verizon Wireless allows you to lock out specific numbers from calling your phone. The number of phone numbers you can block and how long the blocks last depends on whether you have a feature called Usage Controls on your account. Accounts without the Usage Controls feature can lock out up to five numbers for a maximum of 90 days. If you add the Usage Controls feature, you can lock out up to 20 numbers, and the block stays active until you disable it.

Accounts Without Usage Controls

Step 1

Open your computer's Web browser, and go to the Verizon Wireless website at

Step 2

Log in to your My Verizon account at the top of the page.

Step 3

Click "My Services" and select "Verizon Safeguards."

Step 4

Click "Spam Controls" and add the phone numbers you want to lock out.

Click the "Apply" button to save the changes.

Accounts With Usage Controls

Step 1

Log in to your My Verizon account on the Verizon Wireless website at

Step 2

Click "My Services" and select "Parental Controls."

Step 3

Click the "Usage Controls" tab and select the "Add blocked numbers" button.

Step 4

Click the "Add Blocks" button and select the type of block you want to add. You can select restricted, unavailable or private numbers, outgoing calls to directory assistance, and specific names and numbers.

Type the number you want to add to the block list, and click the "Add" button.


  • On accounts without Usage Controls, the blocks expire automatically after 90 days. You can go back in and add the block again once it expires.


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