I/O Magic Drive Troubleshootingby Bennett Gavrish
I/O Magic produces a line of CD and DVD drives that are compatible with computers running the Windows operating system. With an I/O Magic rewritable drive, you can burn media files and other content onto a blank CD or DVD. If you experience a problem while setting up or using an I/O Magic drive, there are a variety of troubleshooting steps to follow.
Ensure that both ends of the USB cable are firmly plugged into your computer and the I/O Magic drive. Also, make sure that the I/O Magic drive's power cable is plugged in and connected to a working electrical outlet.
Connect the I/O Magic drive's USB cable directly to one of the USB ports on the back of your PC computer. Do not use a USB hub or one of the low-power ports on the front of your computer or monitor.
Make sure that the power switch on the back of the I/O Magic drive is in the "On" position. If the drive is not responding at all, try flipping the power switch off and on again.
Open the Start menu, right-click on the "My Computer" or "Computer" icon and choose "Manage."
Go to the "Disk Management" tab, right-click on the name of your I/O Magic drive and select the "Change Drive Letter and Paths" option.
Press the "Add" button and then choose a letter to assign to the I/O Magic drive.
Use another CD or DVD if you are having trouble reading and burning data from your I/O Magic drive. If you have having difficulty burning a disk, make sure that the disc does not already have data on it.
Restart your computer with the I/O Magic drive plugged into your machine. If the drive will still not function properly, contact I/O Magic support for replacement or repair.