I/O Magic Drive Troubleshooting
By Bennett Gavrish
I/O Magic produces a line of CD and DVD drives that are compatible with computers running the Windows operating system. With an I/O Magic rewritable drive, you can burn media files and other content onto a blank CD or DVD. If you experience a problem while setting up or using an I/O Magic drive, there are a variety of troubleshooting steps to follow.
Ensure that both ends of the USB cable are firmly plugged into your computer and the I/O Magic drive. Also, make sure that the I/O Magic drive's power cable is plugged in and connected to a working electrical outlet.
Connect the I/O Magic drive's USB cable directly to one of the USB ports on the back of your PC computer. Do not use a USB hub or one of the low-power ports on the front of your computer or monitor.
Make sure that the power switch on the back of the I/O Magic drive is in the "On" position. If the drive is not responding at all, try flipping the power switch off and on again.
Open the Start menu, right-click on the "My Computer" or "Computer" icon and choose "Manage."
Go to the "Disk Management" tab, right-click on the name of your I/O Magic drive and select the "Change Drive Letter and Paths" option.
Press the "Add" button and then choose a letter to assign to the I/O Magic drive.
Use another CD or DVD if you are having trouble reading and burning data from your I/O Magic drive. If you have having difficulty burning a disk, make sure that the disc does not already have data on it.
Restart your computer with the I/O Magic drive plugged into your machine. If the drive will still not function properly, contact I/O Magic support for replacement or repair.
Bennett Gavrish is an I.T. professional who has been writing about computers, electronics and the Web since 2004. His work has appeared in the "Nashua Telegraph" and the "Daily Free Press" and on numerous websites. Gavrish received a bachelor's degree in journalism from Boston University.