How to Install Office Communicator

by William Nagel
Ciaran Griffin/Stockbyte/Getty Images

Microsoft Office Communicator is an interoffice communication tool that makes keeping in touch with your coworkers fast and simple. Office Communicator comes with features such as voice and video chat, remote voicemail access, conferencing utilities, and desktop sharing. Communicator can also integrate with your currently installed Microsoft Office applications. If your coworkers use the latest version of Communicator but your computer does not have the application installed, follow these instructions to install Microsoft Communicator to your computer.

Step 1

Download the “Communicator.msi” installation package from Microsoft or ask your company's IT department for a copy of the file. Place the package in an easy-to-find location on your computer.

Step 2

Remove any old versions of Microsoft Communicator from your computer. Use the “Add or Remove Programs” application in the “Control Panel” to uninstall outdated versions of Communicator from your machine. Select “Microsoft Office Communicator” from the list of installed programs and click the “Remove” button.

Step 3

Restart your computer.

Step 4

Close any Microsoft Office programs that may run at startup. Select “Run” from the “Start” menu to open the Run dialog.

Step 5

Click the “Browse” button and select the “Communicator.msi” installation package. Click “OK” in the Run dialog to begin installing Microsoft Office Communicator to your computer.

Step 6

Click “Next” on the greeting screen of the Communicator Setup window, agree to the license terms, and click “Next” to access the “Configure Microsoft Office Communicator” page.

Accept the default location for the Communicator installation and click “Next.” Microsoft Office Communicator will begin to install. When the installation is complete, click “Finish” to close the installation window.


  • Always uninstall older versions of Communicator before installing the latest version. Having multiple versions of the program on your computer could cause the program to function improperly.


  • If you need administrator access to install Communicator to your computer, contact your company’s IT department.


Photo Credits

  • Ciaran Griffin/Stockbyte/Getty Images

About the Author

William Nagel is a graduate of the Georgia Institute of Technology, where he studied science, technology and culture. He has been writing since 2007 and specializes in computer hardware, operating systems and software documentation. His work has been published in the "North Avenue Review."

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