How to Find an Incoming Mail Server & SMTP Information

by Daniel Hatter
Burke/Triolo Productions/Brand X Pictures/Getty Images

Internet Service Providers (ISPs) often give their users a certain number of email accounts for personal and/or business use. To make use of these email accounts however, users need to have an email program (e.g. Windows Mail, Outlook, Outlook Express, Thunderbird) and the incoming (POP3 in most cases) and outgoing (SMTP) mail server information. Most ISPs give their users documentation containing this information. However, if your ISP didn't, this information can easily be found on the Web.

Step 1

Visit the RLWD website (see Reference) for a comprehensive list of providers and mail server information.

Step 2

Scroll through the list of Internet/email providers until you find your provider's name.

Click on the link for your provider, such as Charter Communications, to view your incoming and outgoing mail server information, such as "" for incoming and "" for outgoing.


  • Once you have your mail server information, the next step is to insert it into the proper place in your Email program. This process is fairly straightforward. If starting the program for the first time, you will be prompted at program startup to complete the "Add new Email account" wizard. Follow the onscreen prompts and enter the POP3 (incoming server) and SMTP (outgoing server) information into the designated fields. If no wizard initializes at program startup, go to Tools > Accounts, then click "Add" (or "New" depending on program version) to initialize the wizard. If using Mozilla Thunderbird, simply click "Create a New Account" on the home page.


Photo Credits

  • Burke/Triolo Productions/Brand X Pictures/Getty Images

About the Author

Daniel Hatter began writing professionally in 2008. His writing focuses on topics in computers, Web design, software development and technology. He earned his Bachelor of Arts in media and game development and information technology at the University of Wisconsin-Whitewater.

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