I'm Locked Out of My Azpen Tablet

By Melissa King

Azpen's Android-based tablet PCs give you access to email, social-networking accounts, video chat and a variety of productivity-boosting apps. If your tablet stops responding or you can't remember your password, you may need to perform a factory reset. This process will delete your current password so you can set a new one, but it also erases your settings and other files stored on the device.

Press the Power button to turn off the tablet if it's turned on.

Press the Power button 10 times while holding down the Volume button.

Locate the Reset button on the back of the tablet. While still holding the Volume button, press the Reset button with a paperclip three or four times.

Release the Volume button when the tablet turns on, which may take up to five minutes. When the tablet resets, you will see the Android symbol and a red triangle appear onscreen.

Press Volume Up, then press Volume Down. If the Display Options screen doesn't appear, repeat the above steps.

Highlight the third option, "Wipe the Data/Factory Reset," then press the Power button.

Scroll to "Delete All User Data" and press the Power button. Wait a moment as the tablet performs a data wipe.

Select "Reboot the System Now" when the data wipe is completed.


Re-flashing may also fix the problem if you're locked out of the tablet. Re-flashing requires Azpen's Live Suite application and the image file for your tablet. At the time of publication, however, Azpen has temporarily disabled tablet image file downloads.

You can copy files on the tablet to your computer or an SD card to prevent data loss in the future.


Performing a factory reset will erase everything on your tablet.

The information in this article applies to Azpen A701 tablets running Android 4.0.