How to Troubleshoot a 5 Disc CD Player

By Heather Topham Wood

Updated February 10, 2017

Basic troubleshooting may help resolve your CD-player problems.
i CD´s image by Tribalstar from

With five-disc CD players, you have the ability to load multiple discs simultaneously for continuous play. Additional features of these players might include AM/FM radio, MP3-player compatibility, programmable play and repeat play. If you are experiencing a problem with the player at home, you can perform some basic troubleshooting to resolve the issue.

Check all connections for the CD player. If you are not getting any power, make sure the player is plugged securely into a working outlet. All audio cables should be hooked up correctly per the manufacturer’s instructions. If you do not hear any sound or the sound is distorted, you may need to change the input selection.

Clean the disc. If the changer is not playing the disc, it may be a problem with the disc itself. To clean a CD, moisten it with a few drops of water and rub in a circular direction with a clean, lint-free cloth. Check to see whether the CD has been damaged or whether it is compatible with the five-disc CD player.

Turn off the player for several minutes. If the five-disc player has frozen, turn off the power and unplug it. Wait one to two minutes, plug it back in and press the power button. This can also help resolve play problems if condensation has formed inside the unit.

Remove the CDs from the five-disc changer. Reload the discs to ensure that they are loaded correctly with the labels facing upward.

Replace the batteries in the remote. If the player cannot be controlled by the remote, install fresh batteries. Ensure that no obstacles are between the remote and the player.

Items you will need

  • Lint-free cloth

  • Batteries