How to Reset the Smart Chip in a Lexmark Cartridge

By Heather Wilkins

Using refilled cartridges can save your business hundreds over a year.
i Adam Berry/Getty Images News/Getty Images

Smart chips are installed on ink or toner cartridges to help monitor ink or toner usage. The chip will send a message to your computer warning you that the cartridge is low on ink. Smart chips aren't automatically reset when a cartridge is refilled, so the printer still thinks the cartridge has no ink and will not print. However, it is possible to manually reset the smart chip so you can use refilled cartridges.

Turn off your Lexmark printer.

Press and hold the "Return" button as well as the "Ready," "Go" or "Select" button. The name of the button will vary depending on your printer model.

Turn on the printer while continuing to hold the "Return" and "Ready" buttons until the screen says "Performing Self Test." Release the buttons.

Navigate to the "Maintenance Page Count" menu item using the menu arrow buttons or the "Select" button. Depending on your printer model, this may be available from the main screen or under the "Printer Setup" or "Config" menu.

Navigate to the "Reset" menu option and press "Select."

Press "Return" to exit out of the diagnostic mode. The smart chip is now reset, and you can resume normal printing.