How to Reset a Roku Ethernet Connection

By Bennett Gavrish

Reset a Roku Ethernet connection to troubleshoot streaming problems.
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The Roku digital video player is a set-top device that allows you to stream Netflix, Hulu and other digital content to your home television. Roku devices connect to the Internet using either a wired or wireless connection. If you use a Roku box with an Ethernet cable and experience problems streaming content, you may need to perform a reset of the device and the Ethernet connection.

Turn on your television and your Roku digital video player.

Navigate to the home screen on your Roku box, then press the up arrow button on your Roku remote to activate the menu bar. If your Roku is completely malfunctioning and you cannot access the home screen at all, hold down the "Reset" button on the back of your box to reboot the device.

Use the remote's arrow buttons to navigate to the Settings tab at the top of the screen.

Highlight the Factory Reset category and press the "OK" button on your remote.

Choose the "Factory Reset" option again and press "OK."

Select "Yes" and press the "OK" button when prompted to confirm your decision. The Roku device resets all of your settings, including the configuration of the Ethernet connection.


Resetting the Ethernet connection on your Roku device also erases all other settings that you have previously configured. Before trying this process, troubleshoot other potential problems like a faulty Ethernet cable or network issues.