How to Reopen an Old Yahoo Account

By Naomi Bolton

A Yahoo account gives your business access to features like online webmail and a chat service, but it is possible for an account to be deactivated. This happens as a result of inactivity, because Yahoo closes any accounts that have not been accessed for a period of six months. As long as the account has not been closed due to a violation of the terms of service, you can re-open an old account provided it has not been closed for more than 90 days.

Navigate to the Yahoo email website.

Enter your Yahoo ID (email address) and password and click "Sign In."

Type the Captcha verification code shown in the pop-up window and click "Continue." Click "Try new code" if the code shown is unclear or click "Audio code" to hear the code.

Click the radio button next to "Reactivate my account without protection" and then enter the verification code shown. The "Reactivate and protect my account in the future" feature is a paid subscription service that signs you up for Yahoo Mail Plus. Using this option means that your account will never be closed due to inactivity, but it is not free.

Click the "Reactivate my Yahoo Mail" button and then click "Let's Go" to access your account.


If you do not know why your account was deactivated, change your password as soon as you have access again, as it might have been due to compromised security.