How to Recover Yahoo Chat Messages
By Anthony Oster
Instant messaging platforms such as Yahoo Messenger enable businesses to communicate with in-house staff, hold teleconferences and send out quick memos to the office. Messages received through Yahoo Messenger can be closed once read, but by utilizing the proper settings, you can also pull a transcript of your chat history to retrieve important memos or discussions. To recover logged messages, you must first enable Yahoo's conversation history. Only messages sent and received after enabling the conversation history can be recovered.
Enable Conversation History
Launch Yahoo Messenger and click the gear-shaped icon.
Select the "Messenger Options" menu, then click the "Other" selection from the displayed menu options.
Select the check box for "Keep a History of my Conversations" if it is unchecked, then click "OK" to save your changes.
Recover Prior Messages
Launch Yahoo Messenger. Click the "Contacts" menu, and then select "Conversation History."
Scroll through the conversation history to locate the message you would like to view. Messages are stored in chronological order and can be sorted by participant or date.
Type in keywords specific to your chat in the search box to locate conversations containing those keywords.
Tips
Stored conversations can be accessed using Yahoo Mail by clicking the "Conversations" link.
Once deleted from your history, a message cannot be restored. In rare cases, if you notice that a stored message has gone missing, you can request that Yahoo staff attempt to recover the lost message using the Yahoo! Mail/Messenger Restore Help Form.
Warnings
Chat archives are limited to 100 interactions per archive. Transactions exceeding 100 interactions will start a new archive for each 100 interactions recorded.
References
- Yahoo: Why Are Messages Missing From My Conversation History Archive
- Yahoo: How to Use Yahoo! Mail to Access Your Yahoo! Messenger 11 Conversation History Archives
- Yahoo: Can I Recover My Conversation History After Deleting It?
- Yahoo: Enabling or Disabling "Conversation History" for IM Messages
- Yahoo: How to Find My Archived Conversation and Voice Call History by Using my Conversation History
Resources
Writer Bio
Anthony Oster is a licensed professional counselor who earned his Master of Science in counseling psychology at the University of Southern Mississippi. He has served as a writer and lead video editor for a small, South Louisiana-based video production company since 2007. Oster is the co-owner of a professional photography business and advises the owner on hardware and software acquisitions for the company.