How to Fix My iPod Touch's Jammed "Sleep" Button

By Amanda Gronot

Updated February 10, 2017

i Justin Sullivan/Getty Images News/Getty Images

The "Sleep" button is responsible for putting the iPod in "sleep mode," which turns off the screen but keep the iPod on and ready to wake instead of fully powered off. The "Sleep" button also brings the iPod out of sleep mode, displaying the lock screen. If your "Sleep" button is jammed, you will have a hard time using your iPod Touch. Fortunately, you may be able to fix it, depending on how severely the button is jammed and how willing you are to potentially damage your iPod. You may need to open the iPod, and this can not only ruin your device but also void your warranty.

Wipe the "Sleep" button off with a damp microfiber cloth. Spritz a cotton swab with a mild cleaner, or douse it with soapy water. Clean the crevice around the button to ensure that no gunk or sticky residues are making it jam. You can also spray compressed air into the edges around the button.

Click the "Sleep" button several times to try to pop it back into place.

Insert a small, thin, hard object, such as a needle or a nail file, into the crevice around the "Sleep" button. If the case is bent over the button, push the button all the way in and firmly but carefully try to pry the case back out.

Blow hot air from a hairdryer on the iPod in preparation for opening it. Use iPod Touch opening tools, available for sale online for about $1 as of 2011, or a similar small, thin metal object, such as a nail file, to open the iPod. Insert the tool into the groove where the glass screen meets the black plastic bezel. Be very careful not to slice too far into the iPod, as you can easily cut important wires, and pry very slowly, as you can easily crack the glass screen, which cannot be fixed. Don't try to pry between the steel backing and the black bezel.

Continue gently prying the screen away from the body of the iPod, taking great care not to pull the pieces too far apart and not to exert too much force on either piece.

Examine the "Sleep" button once you have the two iPod pieces fully separated. Keep the pieces close to each other, as they are attached by a delicate wire. Determine what seems to be causing the button to jam—usually the case is slightly bent, but there may be other internal problems. Push the button down through the hole in the case, and use the iPod opening tools or a similar object to bend the case out.

Reinsert the button through the hole, making sure it can rise all the way.

Apply a layer of glue around the edge of the iPod where the two pieces meet, and press the two pieces firmly back together.

Items you will need

  • Microfiber cloth

  • Cotton swab

  • Mild liquid cleaner

  • Compressed air

  • Hairdryer

  • iPod Touch opening tools, or similar

  • Glue


Any attempts to open your iPod can easily ruin the device. Carefully evaluate the risk before you try this method.