How to Find an HP Laptop Model Number Using a Serial Number

By John Granby

Look up an HP laptop model number using the serial number.
i Ryan McVay/Photodisc/Getty Images

Looking up an HP laptop model number based on a serial number is easy to do using an online tool provided by HP. If you have access only to a list of serial numbers for your company's laptops and you want to update an asset tracking database, you'll need additional information about each computer. For instance, the model number is one important detail that you will want to enter into your records. Obtaining this information is as easy as typing a serial number into a Web form and writing down the model number provided by the HP website.

Launch a Web browser and navigate to the HP PartSurfer website (link in Resources).

Select your geographical region in the drop-down list, and then click "Close" on the pop-up window that opens to confirm your selection has been saved.

Enter the serial number for the computer you wish to look up and click the "Arrow" icon next to the input field. The information for the serial number you entered is displayed, including the product number and full description of the computer.