How to Disable the Fax in a Multifunction Printer

By Maxwell Payne

Updated February 10, 2017

Some printers have copying and faxing capabilities.
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Some multifunction printers have the ability to send and receive faxes either through an attached dial up phone line or through a network connection. By default the fax settings may be set to automatically receive any faxes sent to the number associated with the fax line or through the computer. You may want to disable this option to prevent unwanted faxes, save paper and ink, or due to lack of use.

Press the "power" button and wait for the printer to turn on. Press the "Menu" or "Settings" button.

Use the "arrow buttons" or "up" and "down" keys on the printer to navigate to the "Settings" or "Options" menu on the printer display.

Scroll through until you see an option for "Fax" and press the "Enter" or "Select" button on the printer. On some printers the "Menu" or "Check mark icon" button may be the select option.

Scroll through until you see either "Disable Fax" or "Turn off Fax." The exact wording in the on screen menu may vary slightly depending on your printer make and model. Select the disable or off option and select "Yes" or "OK" to confirm.


If the printer receives faxes through a connected computer and you can not locate the fax options on the printer go to the computer and click on "Start." Select "Accessories" followed by "Communications" or "Fax/Calling" and select "Fax." Click on "Fax Console" and locate the "Disable" or "Turn Off" option. Select this option and click "Apply." You can also deselect the "check box" next to "Enable Send" and click "Apply."