How to Delete Multiple Print Jobs on a Xerox WorkCentre
By Jeff Grundy
On its own, a Xerox WorkCentre lets you scan and copy documents in the office. When connected to a PC or network router, though, the WorkCentre also acts a high-volume laser printer. In most cases, a Xerox WorkCentre can store multiple jobs for fast and efficient printing from several machines simultaneously. However, if the router or PC to which the WorkCentre connects crashes or has a problem, documents may fail to print because of a corrupted Windows Print Spooler service. Problems with the spooler may require that you reset the service before deleting all pending jobs and continuing to print.
Click the Desktop icon on the Start Screen to view Windows in desktop mode. Click the Start button or press the Windows key, type “Services.msc” in the search box and press the “Enter” key.
Scroll down to and highlight the “Print Spooler” value in the Services list.
Click the “Stop this service” link to the left of the Services list. Wait a few seconds for Windows to halt the Print Spooler service.
Minimize the Services window but do not close it.
Click the Start button, and then click “Control Panel.” Click the “Devices and Printers” category icon.
Right-click the device name of the Xerox WorkCentre in the list under the Printers section of the Devices and Printers window. Click “See what’s printing” on the pop-up menu.
Highlight all of the pending print jobs in the Xerox WorkCentre window by pressing “Ctrl-A.” Click “Document” on the menu bar, and then click “Cancel.” Wait for Windows to cancel and delete all of the pending print jobs in the Xerox WorkCentre window.
Close the “Xerox WorkCentre,” “Devices and Printers” and “Control Panel” windows. Maximize the “Services” window from the Windows taskbar.
Highlight the “Print Spooler” value in the Services list. Click the “Start this service” link to the left of the Services list.
Tips
After you reset the Print Spooler service and delete the pending print jobs, turn the Xerox WorkCentre printer off and then back on again. Send print jobs to the printer as you normally would.
References
Writer Bio
Jeff Grundy has been writing computer-related articles and tutorials since 1995. Since that time, Grundy has written many guides to using various applications that are published on numerous how-to and tutorial sites. Born and raised in South Georgia, Grundy holds a Master of Science degree in mathematics from the Georgia Institute of Technology.