How to Fix the Toshiba Fingerprint Utility in Windows 7

By Jason Taetsch

Fingerprint readers protect against unauthorized access to a computer.
i Dougal Waters/Digital Vision/Getty Images

Fingerprint readers provide a computer with a comprehensive level of security straight out of spy movies. Toshiba's Fingerprint Reader defends against unauthorized access to a computer based on the owner's individual fingerprints. The Fingerprint Utility handles the controls of the fingerprint scanner's hardware and allows you to set additional security methods. If the Fingerprint Reader is not operating properly after upgrading to Windows 7, or causing unwarranted errors, replace the utility with an up-to-date version.

Remove Faulty Version

Click "Start." Click the "Control Panel" option. Click "Programs" in the folder that opens. Choose the "Programs And Features" option.

Click the "Toshiba Fingerprint" entry in the list of programs and click "Uninstall."

Click "Next" in the uninstaller window that appears. Click "Remove All" to remove the utility from the computer. Restart the computer to ensure the changes are saved.

Reinstall Fingerprint Utility

Launch a Web browser. Visit the "Toshiba Fingerprint Utility" support site.

Click the "Download Now" button to download the new utility's installation files to the computer.

Double-click the downloaded files to begin the installation of the new utility. Click "Accept" in the software licensing terms page. Click "Install" to install the new utility to the computer.