How to Enable Cookies on a Kindle Fire

by Carol Finch

If you don't have cookies enabled on your Kindle Fire, you may not be able to access some websites from your Silk browser and get an error message when the page loads. Sites use cookies to identify visitors and to speed up the browsing process. Some do not load at all if cookies are disabled. If you are getting a cookie alert message when you try to access a site, you need to enable cookies in the Kindle Fire's settings.

1

Tap "Web" on your Kindle Fire's home screen menu. This opens the device's Silk browser.

2

Tap the "Menu" button on the bottom menu of the Silk screen -- the icon for this is three lines inside a square outline. This takes you to the Settings menu.

3

Scroll down through the options in the Settings menu to the Saved Data section. Tap the "Accept Cookies" box. The check in the box turns orange with a white background when you have enabled cookies.

Tips

  • If you get into the Settings menu and find that cookies are already enabled, try turning them off and then on again to see if this forces a fix.
  • If you are still getting error messages from a website after enabling cookies, shut down the Kindle Fire and restart it. To do this, hold down the "Power" button until a message box appears on screen. Select "Shut Down" to force a close. Press the "Power" button to turn it on again.
  • Clearing cached data on a Kindle Fire may be an alternative fix in some cases. To do this, go into the Settings menu and check the boxes next to "Clear All Cookie Data," "Clear Cache" and "Clear History." Click "OK" in the confirmation box.

Warning

  • There is a known cookie issue with some websites running on ASP.NET 4.0 -- these sites may refuse access, telling you that cookies are invalid or disabled, even though they are enabled on the Kindle Fire. This is not a problem caused by your Kindle Fire or its settings, but by the website. If you think that this is causing your cookie alerts, Amazon recommends that you contact the website to report the issue.

About the Author

Carol Finch has been writing technology, careers, business and finance articles since 2000, tapping into her experience in sales, marketing and technology consulting. She has a bachelor's degree in Modern Languages, a Chartered Institute of Marketing.certificate and unofficial tech and gaming geek status with her long-suffering friends and family.

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